NJLA Virtual Keynote: Positive Assertive Communication

Title: Positive Assertive Communication

Program Description

‘But that’s not what I said,’ ’What I meant was…,’ ‘Why don’t you listen to me?’ If you’ve heard these things in your life, then you realize how important it is to communicate clearly. Assertiveness and positivity are important interpersonal communication skills and traits that can be learned and practiced. By the end of this workshop, you will be able to focus energy on what is completely within your power: the ability to assert yourself and establish boundaries while maintaining good manners and empathy. This tactful combination is ideal for handling conflict.

Presenter

Deborah Blackwell is currently the Training Officer for the Ocean County Library. She holds certifications as a Public Manager from Fairleigh Dickinson University and is a Certified Temperament Therapist. Deborah is a sought after trainer, facilitator of workshops, and conference speaker.

Moderator

Kate Russo is the Adult Services Librarian at South River Public Library and a graduate of Kean University and Drexel. She currently serves as the NJLA Executive Board Secretary and the Small Libraries Section President. Kate is also a proud  member of the LMxAC Adult Services Libraries group. When not serving the New Jersey library community, she enjoys spending time with her family, especially at the beach.


Registration limited to NJLA members only, will open September 27th.

Event Time: 
October 27, 2017 - 10:00am to 11:00am
Location: 

Online via Adobe Connect

Contact Info: 

Theresa Agostinelli, agostinellit@gmail.com